Terms & Conditions
Terms & Conditions
Last Updated: 13-Oct-2025
Welcome to TheUrbanStrap. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
TheUrbanStrap is an online retail store specializing in wallets, belts, and related accessories. By visiting our website or making a purchase, you confirm that you are at least 18 years old or using the website under the supervision of a parent/guardian.
2. Product Information
We strive to display accurate product descriptions and images. However, slight variations in color, texture, or design may occur due to different screen displays or manufacturing batches.
We reserve the right to modify product prices, availability, or descriptions without prior notice.
3. Orders and Payments
All orders placed through our website are subject to acceptance and availability.
We accept payments via list payment methods: e.g., Cash on Delivery, Credit/Debit Card, Bank Transfer.
Once an order is placed, you will receive a confirmation email/SMS.
We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, or stock unavailability.
4. Shipping and Delivery
Orders are processed within 3 business days.
Delivery timelines may vary depending on your location and courier service.
Delays due to logistics, weather, or public holidays are beyond our control.
Customers must provide accurate shipping information. We are not responsible for undelivered packages due to incorrect addresses.
5. Returns and Exchange Policy
We offer returns/exchanges within 7 days of delivery for unused and undamaged products.
To initiate a return, please contact us at support@theurbanstrap.com with your order number.
Shipping costs for returns are the responsibility of the customer unless the product was damaged or incorrect upon arrival.
Refunds (if applicable) will be processed via refund method after inspection of the returned product.
6. Warranty
Our products may include a 6-month stitching or hardware warranty against manufacturing defects.
Warranty does not cover misuse, wear and tear, or accidental damage.
7. Intellectual Property
All content, images, logos, and designs displayed on our website are the property of TheUrbanStrap and are protected by copyright laws.
You may not copy, reproduce, or distribute any material without written permission.
8. Limitation of Liability
TheUrbanStrap shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
9. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect and use your personal information.
10. Changes to Terms
We may update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or concerns regarding these Terms, please contact us at:
Email: support@theurbanstrap.com
