Privacy Policy

Last Updated: 13-Oct-2025

At TheUrbanStrap, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

 

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1. Information We Collect

We may collect the following information:

a) Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

b) Payment Information

• We do not store your full credit/debit card details. Payments are securely processed through trusted third-party gateways such as ZPayso.

c) Usage Data

• IP address

• Browser type & device information

• Pages visited and time spent on the website

 

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchases or customer support inquiries

• Send promotional emails or SMS (only if you opt-in)

• Improve our website, services, and user experience

 

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3. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

• Remember your login or cart items

• Analyze website traffic and performance

You can disable cookies from your browser settings, but some features may not function properly.

 

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4. Sharing of Information

We do not sell or trade your personal data. However, we may share your information with:

• Delivery and logistics partners (for shipping your order)

• Payment processors (for secure transactions)

• Legal authorities when required by law

 

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5. Data Security

We use SSL encryption and secure hosting to protect your personal data. While we do our best to protect your information, no online platform is 100% secure, so we encourage you to protect your passwords and account details.

 

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6. Your Rights

You have the right to:

• Request access, correction, or deletion of your personal data

• Unsubscribe from marketing communications at any time

• Disable cookies through browser settings

To exercise these rights, contact us at support@theurbanstrap.com.

 

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7. Third-Party Links

Our website may contain links to other websites or social media pages. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

 

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8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

 

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9. Contact Us

If you have questions about this Privacy Policy, feel free to contact us at:

Email: support@theurbanstrap.com